Can I use single license on multiple systems?

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• What is the licensing model for UltraPix?

  Comprimato UltraPix is a subscription-based product. A purchased license is valid for one year with automatic renewal (with an email notification). The single license contains all supported non-linear video editor extensions, i.e. Adobe Premiere, ...

• It seems UltraPix stopped working and I see frame drops even though it worked before. What happened?

  Most probably your free trial period has expired or your license subscription was not extended. You can quickly verify the license status via UltraPix license manager application. On Windows 10: Start menu -> Comprimato -> UltraPix -> License manager ...

• Which operating systems are supported for UltraPix?

  You can install Comprimato UltraPix on Windows 10 64-bit, Mac OS X 10.13 (High Sierra), 10.12 (Sierra) or 10.11 (El Capitan) 64-bit, Linux CentOS 64-bit.

• I bought a license for Ultrapix, but I cannot activate it. What should I do?

  Comprimato Ultrapix needs to be manually activated after purchase. The process is described in the User's Guide document. Make sure you have copied the password correctly. If the activation still fails, please contact Support.

• Where can I see status of my activated licenses?

  Comprimato has a licensing manager portal. Once you purchase the product you’ll receive a URL which can be used for license management. If you do not have a link, you can go directly to portal and login using your registered email during license(s) ...