My video is in JPEG2000 but if I choose lower resolution it still has huge frame drops.
You can verify if UltraPix is actually used during playback/editing by
utilizing Adobe Premiere on-screen debug information.
Use the keyboard
shortcut “Ctrl + Shift + F11”. Afterwards, click stop&play button to
restart video playback. Now you should see a text overlay over the
video window. The last row named “PF” should show “CmptoMXFJ2KImport”
which means Adobe uses UltraPix Importer.
If you do not see it, you may
try to reinstall UltraPix, also make sure you use a standard version of
JPEG2000 video. Despite the fact that UltraPix makes 4K/8K editing
possible on a mainstream class hardware, there still is a recommended
minimum configuration for CPU/GPU.
It seems UltraPix stopped working and I see frame drops even though it worked before. What happened?
Most probably your free trial period has expired or your license subscription was not extended. You can quickly verify the license status via UltraPix license manager application. On Windows 10: Start menu -> Comprimato -> UltraPix -> License manager ...
I cannot import or export/convert my video.
Make sure that Comprimato UltraPix is installed and loaded by Premiere. Open Export Media window (e.g. import a video or a picture, left click on its preview and choose Export Media). In the drop-down menu item Format, there should be 'Comprimato ...
How can I convert my video to JPEG2000?
If your camera or input device does not natively support output into professional J2K, J2C or JPX format you may use UltraPix exporter in order to convert any video into JPEG2000. You can use the “export” function directly in Adobe Premiere or ...
My video doesn’t run smoothly even though I installed UltraPix. What can be the problem?
Most probably your video is not in the mandatory JPEG2000 format. You need to ensure your video is in JPEG2000 MXF container or a sequence of still JPEG2000 images. You can simply verify that in any video editor by clicking “File -> Properties”. ...
What is the licensing model for UltraPix?
Comprimato UltraPix is a subscription-based product. A purchased license is valid for one year with automatic renewal (with an email notification). The single license contains all supported non-linear video editor extensions, i.e. Adobe Premiere, ...