What is the licensing model for UltraPix?
Comprimato UltraPix is a subscription-based product. A purchased license
is valid for one year with automatic renewal (with an email
notification). The single license contains all supported non-linear
video editor extensions, i.e. Adobe Premiere, Media Encoder, Foundry
It seems UltraPix stopped working and I see frame drops even though it worked before. What happened?
Most probably your free trial period has expired or your license subscription was not extended. You can quickly verify the license status via UltraPix license manager application. On Windows 10: Start menu -> Comprimato -> UltraPix -> License manager ...
Can I use single license on multiple systems?
Comprimato UltraPix license is seat-based. After first installation, it is associated with your hardware and locked down. If you try to install and activate UltraPix on a different machine it will not work because you need to re-activate the license. ...
What is the licensing model?
We are quite flexible and always try to match our customer's business model as we do not want to be a roadblock on the customer's way to delivering the application to their customers.
I bought a license for Ultrapix, but I cannot activate it. What should I do?
Comprimato Ultrapix needs to be manually activated after purchase. The process is described in the User's Guide document. Make sure you have copied the password correctly. If the activation still fails, please contact Support.
Where can I see status of my activated licenses?
Comprimato has a licensing manager portal. Once you purchase the product you’ll receive a URL which can be used for license management. If you do not have a link, you can go directly to portal and login using your registered email during license(s) ...