My video doesn’t run smoothly even though I installed UltraPix. What can be the problem?

My video doesn’t run smoothly even though I installed UltraPix. What can be the problem?

Most probably your video is not in the mandatory JPEG2000 format. You need to ensure your video is in JPEG2000 MXF container or a sequence of still JPEG2000 images. You can simply verify that in any video editor by clicking “File -> Properties”. Video type attribute needs to show Comprimato UltraPix JPEG 2000 MXF.
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